service ptc

Maintenance & Customer-service

PTC supports you during your projects

AFTER-SALES SERVICE

Thanks to our technology, experience and sales network, we are able to offer our customers full after-sales support, during their machines' entire life cycle.

Our techniciens are experts, who oversee commissioning, preventive maintenance préventive and troubleshooting of our equipment anywhere in the world.

MAINTENANCE & COMMISSIONING

PTC machines are know for their reliability and great lifespan.

Regular maintenance and following of user instructions of our machines guarantee this great lifespan.

COMMISSIONING

We ensure the commissioning of your equipment on jobsite. 

PREVENTIVE MAINTENANCE

We offer maintenance instructions adapted to your different needs. A basic maintenance service at 500 hours or more for every equipment. 

ON-SITE TROUBLESHOOTING

Our technicians are available for on-site interventions in case of breakdown, or any other emergency.

REPAIRS & PERFORMANCE TEST

Your equipment broke down or is worn out? We ensure renovations in our facilities.

Renovated equipment will be tested on our test bed in order to check and guarantee its performance.

Icone téléphone
After-sales +33 (0)1 49 42 72 46

Need information? An intervention? Contact our After-Sales Service by phone or email:

service@ptc.fayat.com