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Total customer Service

PTC offer you support and guidance in all your process from start to finish.

AFTER SALES SERVICES

PTC has the technology, the experience and the commercial network to provide customers with a full range of services during the entire machine life cycle.

PTC expert technicians ensure the commissioning, preventive maintenance and repairs worldwide.

Contact our after services team at : 

Tel : +33 (01) 49 42 72 46

Mail : service@ptc.fayat.com

 

 
MAINTENANCE et COMMISSIONING
PTC machines are highly reliable and profit from long life cycle. However, the machines may occasionally require heavy maintenance and repair works, which are necessary to extend even more the life of the machine, for a very reasonable cost.

PTC maintenance and repair activities are done in its industrial facility at Noisy-le-Sec, near Paris, (France). When needed PTC technicians can fly over to work directly on the job site.
Our Services solutions
  • Produits
    COMMISSIONG

    We commission your brand new equipment to be operational on the jobsite

  • Produits
    PREVENTIVE MAINTENANCE

    We propose a preventive maintenance to guarantees a great performance by replacing components at predetermined intervals. It can be adapted to your need (e.g from 500hours, 1000hours or above...)

  • Produits
    On site intervention

    Our technicians are available to check and repair the equipments on site, even in case of emergency. 

  • Produits
    REPAIRS & REFURBISHMENT

    Any problem to your equipment? We offer a repair service and refurbishment in our factory. All refurbishemd equimentn will be tested our test bench to review the performance. 

Interventions pictures

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